How we verify

What each label means

The label is the evidence confidence. No speculation, no invented cases: the primary source is named on every item.

Publishing principles →
Regulatory warning
IRDAI / Government press release or circular. Act now.
Court finding
Supreme Court / NCDRC / High Court judgment text. Binding.
Confirmed case
Multiple reliable primary sources agree (FIR + charge-sheet / judgment).
Reported allegation
Investigation or reporting ongoing: watch previous coverage. Never stated as fact.
Safety advisory
Preventive guidance from IRDAI Be Alert! / Bima Bharosa / policyholder.gov.in.
Current alerts

Fraud alerts costing money now

Live warnings where waiting costs money. Each alert shows who issued it, what to do, and where to verify.

Regulatory warning: Verified

Fake IRDAI grievance portal igmsirdai.online

Status: IRDAI warned Sep 4 2026 that igmsirdai.online is not its portal and is under investigation. Do not enter KYC, policy number, bank detail, password or OTP, and do not pay. Copies IRDAI logos and colours, offers complaint registration, harvests ID + bank + OTP. Real IRDAI domains end .gov.in.

Safety advisory: Official guidance

Spurious calls & courier traps

IRDAI Be Alert! warns of three recurring traps: spurious calls offering policy surrender or loans, courier-company notices demanding payment, and premium-collection impostors. IRDAI never collects premium via its consumer site. Type bimabharosa.irdai.gov.in directly or navigate from irdai.gov.in; bookmark it.

No other current fraud alerts meet our verified-source threshold today. New regulatory warnings will appear here as Regulatory warning items with source and date. Invented or unverified alerts are never added.
Case explainers

What happened, how it worked, how it ended

One entry per verified case: the deception pattern and the legal outcome, with the evidence label up front.

Court finding: Madras High Court

District-level fraud teams ordered in every Tamil Nadu district, driver call records in two weeks

Status: Madras High Court Jul 29 2026 directed a special investigation team in every Tamil Nadu district to probe fraudulent insurance claims, headed by a Deputy Superintendent of Police rather than the ADGP the state proposed, with police to furnish driver call detail records within two weeks. Departmental action is ordered against officials who facilitate or fail to stop such claims. Genuine claimants get investigated too.

Confirmed case: Enforcement Directorate

Two Zurich International Life ULIPs worth Rs 3.66 crore attached as proceeds of crime

Status: The Enforcement Directorate's Bhopal office provisionally attached two investment-linked life policies with Zurich International Life Ltd, aggregate surrender value USD 387,814.42, in the investigation into Advantage Overseas Pvt Ltd and its promoter. A surrender with remittance to India was sought in April 2026, which is what triggered the attachment. Provisional attachment is not a conviction.

Confirmed case: Navi Mumbai cyber police

Rs 61.46 lakh “surrender” scam built on a forged Ombudsman agent-deactivation form

Status: A Delhi man was arrested and a look-out circular issued against the alleged mastermind, believed to have fled to Dubai. The documents sent carried IRDAI and NPCI logos: an Insurance Ombudsman agent code deactivation form and an NEFT mandate. Rs 25 lakh was frozen in mule accounts and ordered reverted. No insurer asks you to sign a deactivation form to process a surrender.

Confirmed case: Uttarakhand STF

Rs 25.9 lakh “policy revival” fraud: a money mule held over dormant PNB MetLife policies

Status: A 21-year-old Noida resident was arrested for supplying mule accounts to a network that targeted lapsed policyholders. The victim held three policies inactive for two years. Police say the gang systematically targeted people with lapsed policies, Rs 42 lakh moved through the arrested man's accounts, and Rs 20 lakh was frozen.

Confirmed case: Gurugram cyber crime police

Fake call centre used insurer employee data to pick victims: three held over Rs 26 lakh

Status: Two of the three arrested had worked at an insurance company in Ghaziabad and allegedly used company data to identify and contact targets before setting up a call centre. This is the pattern that breaks the standard advice: when the caller has a real policy number and premium, every check you would think to make passes.

Safety advisory: Delhi cyber crime police

Fake “insurance renewal” call takes Rs 4 lakh from a senior citizen: four arrested

Status: Four men were arrested over a racket targeting senior citizens with calls claiming a policy had expired and a premium of Rs 4 lakh was due. Forged policy documents were then sent on WhatsApp, which is what makes these cases hard to unwind later. Rs 2 lakh in cash, 10 phones and forged documents were recovered. Verify the premium yourself, then call a number you look up.

Court finding: Supreme Court

False stock declaration forfeits fire claim: Rs 7.31 crore rejected

Status: Supreme Court Sep 21 2026 upheld New India Assurance's repudiation of a Rs 7.31 crore paper factory fire claim and set aside an NCDRC award of Rs 2.40 crore (2026 INSC 1023). Surveyors assessed the actual loss at Rs 46.1 lakh; managers said usable stock burned, workers and accountants said only old waste lay in the shed. Claim figures fell from Rs 15 crore to Rs 7.31 crore.

Court finding: Supreme Court

Motor accident fraud of “enormous proportion”: SITs in every state

Status: Supreme Court Aug 25–26 2026 directed every state to constitute SITs after finding the same vehicle shown in multiple accidents. Uttar Pradesh SIT: 2,188 complaints, 1,029 investigated, 231 FIRs vs 533 accused. You pay for this via higher motor TP premiums if fraud persists.

Court finding: Supreme Court

Staged fire claim Rs 28.20 crore: “fraud vitiates all”

Status: Supreme Court held fraud vitiates every insurance contract; staged fire loss of Rs 28.20 crore rejected, insurer not liable. Upholds utmost good faith. Even one fraudulent claim can void the contract: which protects honest policyholders but raises documentation scrutiny.

Court finding: NCDRC

Life-claim repudiation for “hidden diabetes” overturned: 5 policies, Rs 61.5 lakh

Status: NCDRC Sep 3 2026 overturned LIC's repudiation of 5 policies (Rs 60 lakh + Rs 1 lakh mental agony + Rs 50k costs + 9% p.a. from July 2014): insurer failed to prove the proposer knew of diabetes when the form was signed. Safeguard: keep proposal receipts; the 4-day receipt gap won this case.

Court finding: Kolkata District Consumer Commission

Two unproved grounds, one repudiation: Rs 99.41 lakh ordered on a Rs 1 crore death claim

Status: Kolkata DCC directed IndiaFirst Life to pay Rs 99.41 lakh plus Rs 50,000 compensation and Rs 10,000 costs. The insurer first alleged the proposal's income and occupation documents were forged, then shifted to undisclosed pre-existing illness named on the death certificate, and led no evidence on either. Proceeded ex parte, so an adverse inference was drawn. Pattern: a ground drawn from a death certificate shows when an illness began, not that it pre-dated the proposal.

Court finding: National Consumer Disputes Redressal Commission

The unlicensed-driver repudiation: a JCB total loss that survived because the machine was not moving

Status: NCDRC dismissed Oriental Insurance's revision plea and upheld the claim. The insurer had repudiated on January 24, 2019, alleging the excavator was being driven by an unlicensed helper in a February 18, 2017 total loss in Chhattisgarh. The Commission held nothing showed the vehicle was actually moving, and that even starting the machine does not establish driving it on a public road. Pattern: a licence-based repudiation is a database lookup, and this order sets what evidence discharging it actually requires. The insurer's surveyor, also a practising advocate, filed an affidavit for the insurer.

No unverified fraud cases are listed. New confirmed cases are added as new posts and appear here as Confirmed case items after primary-source verification. Reported allegations are labelled distinctly and updated when courts decide.
If targeted

What to do if targeted

Act fast, preserve evidence, use only official channels: whether you visited a fake portal, took a spurious call, or were asked to pay a courier.

  1. Stop & preserve

    Do not pay again, do not share more data. Screenshot the URL, emails, SMS, caller ID, transaction IDs and UPI refs. Save the fake site's page (Ctrl+S) before it disappears.

  2. Secure money & identity

    Call your bank and insurer immediately: using the number on your card or policy, never the suspicious link. Change passwords, block the card, set transaction limits, request a debit freeze if an OTP was shared. Alert credit bureaus and monitor accounts for 90 days.

  3. Report officially

    Cybercrime: cybercrime.gov.in / 1930 (24×7). Insurance: re-file on the real bimabharosa.irdai.gov.in, call 155255, and inform your insurer's Grievance Redressal Officer with the incident reference. Keep every ticket number: a complaint on a fake portal never starts the 14-day insurer response or Ombudsman clock; re-filing restarts it.

Evidence labels matter: this hub never invents cases. Regulatory warnings are IRDAI / Government releases, Court findings are judgment texts, Reported allegations stay marked until courts decide, Safety advisories are IRDAI guidance.
Prevention

Check before you trust, pay, or share

All steps cite IRDAI official channels: no third-party payment links, ever.

Verify the real IRDAI grievance portal

  • Type bimabharosa.irdai.gov.in directly or go irdai.gov.in → Consumer Complaints → Bima Bharosa. Bookmark it.
  • Domain must end .gov.in; consumer site is policyholder.gov.in only.
  • Official site never asks for premium, CVV, password or OTP for grievance registration.

Verify a vehicle's insurance

  • Use vahan.parivahan.gov.in / mParivahan → registration → insurance valid-upto. Screenshot with date.
  • Keep the renewal e-card handy: VAHAN sync can lag 48h at enforcement checks.

Red flags before you share or pay

  • Unsolicited surrender-bonus, policy-loan or courier-payment demand: hang up; call back on the insurer's official toll-free.
  • Pressure to pay now via link / QR / UPI, or any OTP / password / CVV request: never legitimate.
  • Check licensing: irdai.gov.in → Regulated Entities. Never send KYC bundles over WhatsApp / Telegram.
Verification

How to verify anything on this hub

Every item states its primary source. Check it yourself before you act.

Check the primary source

Open the Source line on each item: judgment PDF, IRDAI release, or official portal. If you cannot open the primary, do not act on the item.

Check the label

Warning = act now. Finding = binding. Confirmed = multiple primaries agree. Allegation = investigation ongoing. Advisory = preventive.

Check the chain

Use Previous coverage inside each post for the chronological story, and Related coverage for topical links. They are not the same thing.

Check the date

Fraud guidance decays fast. Confirm the source date and look for newer coverage before paying or sharing anything.

Source of truth: the underlying verified individual posts. This hub is a derived view; it does not create new cases. New verified frauds appear here after they are published as individual posts through the existing pipeline.